Chattanooga Aerial

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How to Reach Us

For Visitors

Planning your trip to the Scenic City? Start with our Travel Inspiration Magazine and sign up for our Email Newsletter to get ideas, tips, and exclusive updates. Be sure to check out What’s New for the latest events, openings, and attractions.

Still have questions? Our team is happy to help! Call the Visitor Center at 800-322-3344 ext. 1 or email us at info@chattanoogatourism.com.

When in Chattanooga

Once you arrive, stop by the official Chattanooga Visitor Center for insider tips, maps, and personalized recommendations.

📍 215 W Aquarium Way, Chattanooga, TN 37402

Sunset Rock

For Partners

Are you a local business or organization interested in partnering with Chattanooga Tourism Co.? Our Partner Resources page has everything you need—from marketing tools and event promotion opportunities to educational workshops and data insights.

Learn More
Aerial of walnut street pedestrian bridge, coolidge park and carousel in the fall

For Media Inquiries

Looking for story ideas, media assets, or local insights? Our Communications team is here to help! Visit our Media page for press resources, recent news, and how to get in touch.

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Leadership Team

Barry White President & CEO

Phone

423-424-4440

Susan Harris Chief Operating Officer

Phone

423-424-4422

David Blair Chief Marketing Officer

Cassidy Brinkley Vice President of Visitor Experience

Phone

423-424-4453

Donna Harrison Vice President of Engagement and Impact

Phone

423-424-4401

Brian Murphy Vice President of Sales

Ellen Puffer Vice President of Human Resources

Phone

423-424-4417

Contacts by Department

By Department

Meet Our Staff

tour guide holds flash light while woman behind her smiles in awe on Ruby Falls Cave tour

Engagement and Impact

MSN_Aerial View PC Kevin Ruck

Marketing

aerial view of downtown and north chattanooga at sunrise with the river and mountains

Operations

bartender pours a drink with shelf of bottles behind her

Sales

Mock up of front exterior of new Welcome Center

Visitors Services

Engagement & Impact

Donna Harrison Vice President of Engagement and Impact

Phone

423-424-4401

Dawn Kimberlin Communications Manager

Phone

423-424-4430

Tracey Williams Database Operations Manager

Phone

423-424-4457

Allison Wolfe Director of Community Engagement

Marketing

David Blair Chief Marketing Officer

Reese Cavitt Website Manager

Hannah Hammon Marketing Project Manager

Taylor Johnson Creative Services Manager

Sarah Joyner Director of Content

Sean Phipps Marketing Director

Ava Rymer Public Relations Manager

Phone

423-424-4426

Operations

Susan Harris Chief Operating Officer

Phone

423-424-4422

Ellen Puffer Vice President of Human Resources

Phone

423-424-4417

Keren Leonardo Executive Assistant

Phone

423-424-4435

Mike Zumbaugh Finance Director

Sales

Brian Murphy Vice President of Sales

Callie Burnette Director of Partnerships

Lori Dodd Business Development Director

Phone

423-424-4432

Brant Donlon Director of Sports Sales

Mia Goodwin Partnership Manager

Phone

423-424-4404

Marci Smith Business Development Director

Phone

423-424-4420

Jeannie Tatum Business Development Director

Phone

423-424-4459

Visitors Services

For Visitor Information and General Inquiries:

Cassidy Brinkley Vice President of Visitor Experience

Phone

423-424-4453

Laura Bellucci Destination Services Manager

Phone

423-424-4452

Rachel Hisamoto Event Manager

Phone

813-495-0873

Michelle Lawson Visitor Information Services Manager

Phone

423-424-4419

Mark McCollum Event Manager

Phone

941-799-1473

Morgan Smith Visitor Services Coordinator

Adrienne Terry Director of Destination and Visitor Services

Michelle Van Den bos Director of Event Operations

Phone

423-424-4416

We Think

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About Us

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Visitors Information Center

Partners

Partners

Chattanooga Sign at the Chattanooga Choo Choo

Media Assistance Request Form

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Chattanooga Tourism Co. Open Positions

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Phone: (423) 756-8687

Toll-Free: (800) 322-3344

© 2025 Chattanooga Tourism Co. All rights reserved.